Returns & Exchanges
At Shop Top Fragrances Online, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, we offer a 30-day return period for unused products in their original packaging.
Initiate Your Request
Log in to your account and navigate to your order history to select the items you wish to return and receive a return authorization number.
Prepare the Package
Carefully pack the fragrance in its original box with all protective inserts to ensure it is not damaged during transit.
Ship the Item
Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned item, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing